Civic Innovation with Blockchain
The Challenge
How can we create real conditions to listen to citizens and meaningfully incorporate technologies like blockchain?
An opportunity within the public sector allowed us to explore how emerging technologies could enhance public services. We aimed to understand the citizen's role in this design process.
Outcomes
Collected direct insights from citizens.
Developed a proof of concept for a product called “Citizen Folder”, based on ideas co-created in the workshops
Our Approach
We organized participatory workshops in local community centers and training spaces. Through collaborative activities
We created integration spaces among neighbor
We co-designed ideas around public service challenges.
We explained what Blockchain is and how it might add value
Key Learnings
These spaces are hard to sustain within the limited timing of a government term.
Involving end users from day one drastically improves the quality and relevance of the final product.
Who This Is For
Civic tech initiatives
Public innovation teams
Design teams looking to co-create with real users
When citizens become protagonists in the design process, public services stop being a promise and start becoming reality. Want to design with civic purpose? Let’s talk.