Process Design for Team Integration
The Challenge
How do you merge two distinct departments without losing valuable knowledge—and while building a usable, participatory workflow?
Two divisions within the same public agency needed to merge. I had the opportunity to guide and co-design the transition process.
Key questions emerged:
What is changing in the organizational context?
Where is this transition headed?
How do we integrate existing tools and practices?
How can we build a usable and participatory new workflow?
Outcomes
A strategic deliverable with defined workflows, tools, roles, and actions.
Teams gained better understanding of project operations
Leadership shifted from a top-down model to distributed responsibility across roles and process stages
Our Approach
Conducted interviews with members of both areas
Facilitated sessions to rethink workflows, tools, roles, and responsibilities
Supported live implementation with iterative adjustments along the way
Key Learnings
Patience and consistency are essential for change to take root
A shared strategic vision brings cohesion during organizational transitions
Who This Is For
Leaders managing team or department mergers
HR, ops, or org design professionals seeking participatory change processes
Consultants and facilitators working on internal alignment and redesign
Want to align your team around a shared way of working? Let's talk.